Order tracking

Tracking numbers are issued for every shipment once it is dispatched.

Your Order ID is on your receipt and in the confirmation email you received when the order was placed. Once your shipment is dispatched, we send the carrier's tracking number along with the shipping documents.

How to check your order status

1. Find your Order ID or Invoice Number.
2. Email sales@samyangfoodstore.com or call +82 10-1167-7226 quoting that reference.
3. Our team will confirm the current status, carrier and expected delivery window.

What you receive with each shipment

• Commercial invoice
• Packing list
• Certificate of origin
• Bill of lading
• Health certificates (on request)

Self-service order tracking is not available on this site. Status requests are handled directly by the sales team using the contact details above.